IMPORTANT INFORMATION

GROUP BOOKINGS

If you're booking six tickets or more, please call 0844 844 2121 or email groups@ticketmaster.co.uk

BOOKING TICKETS FROM OVERSEAS

Our ticketing agent, Ticketmaster is open 08:00-20:00 GMT Monday to Friday and 08:00-18:00 GMT Saturday & Sunday.

TICKET DISPATCH

This year we've two options for Ticket/Pledge Band delivery:

FAST TRACK ENTRY (SECURE POST) - £5.95

Beat the queues with our new Fast Track Entry option. We’ll securely deliver your Pledge Bands to you before the Festival. No queuing, no hassle, just straight in to enjoy the celebrations! Please select the Secure Post option when purchasing your tickets and these will be sent to you in the post via secure mail. May require a signature on delivery.

Once they arrive keep them safe and then slip them on before you come to The Big Weekend. No need to queue - just head for the gates!

Due to the secure nature of the Fast Track Entry option, Pledge Bands will be dispatched to your address in the week running up to The Big Weekend, from Monday 20 August 2018 onwards. You will receive your Pledge Bands before The Big Weekend.

TICKETFAST® (E-TICKETS) - FREE

Choose this option when you pay for your tickets and you will receive a link where you can get your e-tickets straight away, print them out and keep them safe until The Big Weekend. Once you arrive at The Big Weekend event site, simply exchange your e-ticket for a Pledge Band at one of our Pledge Band Exchange Points.

TicketFast® (e-tickets) are delivered to your Ticketmaster account instantly once you've made payment. All you need to do is download your ticket and print at home or have your ticket ready to view on your phone when you arrive at The Big Weekend.

TICKETING QUERIES
If you have a query regarding your tickets, please call our ticketing agents, Ticketmaster, on 0844 453 9040. We're sorry, but we're unable to answer ticketing queries at the Manchester Pride Office.

ELITE PACKAGE PLEDGE BAND DELIVERY

Platinum, Diamond and Black Pledge Bands will be delivered securely by post to the address chosen by the customer at time of booking. Pledge Bands will be dispatched week beginning Monday 21st August 2017. You will receive your Pledge Bands before The Big Weekend.

All Platinum Package queries can be directed to the Team at Manchester Pride via email at events@manchesterpride.com or on 0161 831 7700.

CARER TICKETS
A complimentary Carer Ticket for standard entry to The Big Weekend is available for guests who require a carer or support worker to assist them at the event. Terms and Conditions apply. You must purchase a standard Big Weekend Ticket to be applicable for a Carer Ticket. Carer Tickets can be obtained from our ticketing agent on receipt of requested documentation.

CHILDREN
We offer Day and full Big Weekend tickets for sale for children aged 3-12 inclusive.

YOUNG PEOPLE
Anyone under the age of 17 must be accompanied by a responsible adult.

BABES IN ARMS
There is no charge for babies and toddlers aged 0 - 2 inclusive.

TICKET AVAILABILITY
Please note that due to site capacities there is limited availability for advanced and non advanced Day ticket and also Weekend ticket purchases. If we sell out of our allocated Day tickets ahead of The Big Weekend we are only able to sell our allocation of full Big Weekend Tickets. Once we sell out of these the event is at our safe capacity limit.

BOX OFFICE SALES
We encourage all visitors to purchase tickets at the cheaper prices in advance of The Big Weekend. We go on sale 7 months in advance of the event, with incremental price increases throughout the year leading up to The Big Weekend. If you don't purchase advance sale tickets, you will be able to purchase tickets from our on site Box Office over The Big Weekend, however these will be priced higher than advance ticket options.

Please note that Day tickets are available from our Box Office up until 21:00hrs or until they sell out each day, whichever is sooner. After 21:00hrs and until 10:00hrs the following day, we are only able to sell full Big Weekend tickets.