The team at Manchester Pride think it important that everyone who attends The Big Weekend can enjoy the event. As such we have put together information to help you plan and prepare for your visit to The Big Weekend.

Statement of Intent

This access statement does not contain personal opinion as to our suitability for those with disabilities, but aims to accurately describe the facilities and services that we offer all visitors to The Big Weekend.

The Big Weekend

Manchester Pride is the charity that delivers the award winning, flagship LGBT event, The Big Weekend. The Big Weekend takes place in Manchester's Gay Village, a district within Manchester City Centre. As The Big Weekend is an urban event, Manchester Pride makes temporary, reasonable adjustments to the area to provide access to the event site and staged event areas.

Manchester Pride is aware of the limitations and restrictions of making the event site fully accessible due to the nature of the location of the event and provides alternative access where access is restricted.

Getting to Manchester and The Big Weekend

Manchester enjoys first-class transport links, making it easy to get to the city, The Big Weekend and for exploring Greater Manchester.

For travel information to get to Manchester please visit here.

For travel around Manchester once you arrive in our fabulous city, there are a number of transport networks to choose from:

Metrolink

Manchester's light tramway system runs a fast and frequent service and is ideal for getting to The Big Weekend. As a supporter, Metrolink offers free tram travel throughout the city zone for Big Weekend Pledge Band wearers. The Metrolink is fully accessible with step-free platforms. The nearest Metrolink stops to The Big Weekend event site are Manchester Piccadilly (approx. 5 minutes away) and Manchester Piccadilly Gardens (approx . 5 minutes away). You can visit the Metrolink website here.

Free Metroshuttle

Getting in and around the city centre is easy and free with Metroshuttle. The shuttle buses pick up outside Piccadilly Railway Station and travel to key areas including Oxford Road, Deansgate, Portland Street and Spinningfields. The Metroshuttle is fully accessible with step-free access to pavements. You can download timetables and routes here.

Bus Network

Greater Manchester has an extensive bus network. The nearest bus stop to The Big Weekend event site is located on Portland Street just outside Caffé Nero or on the opposite of the street next door to Yates bar.

Parking

Manchester City Council offers over 15,000 secure parking spaces as well as on-street parking. There are a number of accessible car parking facilities around The Big Weekend Event Site. The nearest accessible NCP Car Park is directly outside the event site on Major Street. 

Tickets

Purchasing a ticket in advance of The Big Weekend

You can purchase a ticket to The Big Weekend in advance of the event via our ticketing agent, Ticket Master. This can be done online here or by calling Ticket Master on 0844 453 9040.

Carer/Personal Assistant Tickets

We offer a complimentary Carer/Personal Assistant ticket for anyone who is registered disabled and requires assistance whilst at The Big Weekend. We kindly ask that you purchase your own ticket first, either online or over the telephone and then contact Ticket Master's Accessible Ticketing Team on 0800 988 4440 to request your complimentary Carer/Personal Assistant Ticket. Carer/Personal Assistant Tickets are limited to 1 per applicant. Conditions apply and proof of disability and/or need for an assistant may be required.

When you arrive at The Big Weekend

If you need to purchase a ticket when you arrive at The Big Weekend, please make your way to any one of the Box Office/Pledgeband Exchange Points located around the periphery of the event site. We accept card/electronic payments at all Box Office/Pledgeband Exchange Points. We accept cash and card/electronic payments at the Box Office/Pledge Band Exchange Points located at Gate 6. Each of the Box Office/Pledge Band Exchange Points will give priority to wheelchair visitors or those unable to stand for long periods of time. Once you arrive at one of the Box Office/Pledge Band Exchange Points please speak to a member of the Security Team who will happily help if you require assistance. Complimentary Carer/Personal Assistant Tickets can also be requested at any of the Box Office/Pledgeband Exchange Points when purchasing your own ticket.

Exchanging your ticket for a Pledge Band

If you have already purchased your ticket and have had it delivered by email or post, please remember to bring this with you. You will need to exchange your ticket at any of the Box Office/Pledge Band Exchange Points located around the periphery of the event site. The Box Office/Pledge Band Exchange Points are open from 12:00pm on Friday 24 August until Midnight and then from 10:00am until Midnight on Saturday and Sunday. There is a dedicated 24hrs Box Office/Pledge Band Exchange Point located at Gate 6 which opens from 12:00pm on Friday 24 August through until 8:00pm on Monday 27 August 2017. All Box Office/Pledge Band Exchange Points are accessible. Please speak to a member of the Security Team located at the Box Office/Pledge Band Exchange Point who will happily help if you require assistance.

Recommended gates for access

There are 9 gates around The Big Weekend Event Site, however certain gates do get busier than others due to their location. As the event site has temporary fencing around its periphery, some gates may have restricted access to pavements, however as Road Closures are in place, the highways are clear of vehicles and provide more room to access the event.

We recommend accessing The Big Weekend site using Gates 1, 4, 5 and 6. The closest gates to accessible car parks are Gates 4, 5 and 6 on the site plan above. Please note that gates do get busy at peak times (usually from 2:00pm onwards) and especially following The Parade on the Saturday of The Big Weekend.

Gate 1 - Sackville Street from Whitworth Street
Gate 4 - Bloom Street from Minshull Street
Gate 5 - Chorlton Street from Major Street or Portland Street
Gate 6 - Sackville Street from Portland Street

Safe Curb Ramps

As The Big Weekend takes place in a district within Manchester City Centre, we provide a number of temporary safe curb ramps to compliment the permanent drop curbs that already exist around The Gay Village. The safe curb ramps are strategically positioned at access and egress points of performance areas and key points around the Event Site to enable access where access is otherwise restricted or limited.

Please be advised that as the event takes place outdoors in a city centre district the terrain may be uneven and become wet due to adverse weather. Where possible we reduce the impact of uneven surfaces with temporary ramp structures.

The majority of terrain is hard-standing pathways and roadways that already exist. Please be mindful that Sackville Gardens does have grassed areas as well as hard-standing pathways. The grassed areas may be unsuitable for wheelchairs if the terrain becomes wet.


British Sign Language Interpreters

British Sign Language Interpreters are present on the Main Stage and Sackville Gardens throughout The Big Weekend. They are located stage right (on the left as you look at the stage).

Whilst we don't have a dedicated area in front of the stage due to available space, we recommend positioning yourself house left (Left hand-side as you are looking at the stage) to enjoy the performances.

Medical & Welfare Services

St John's Ambulance along with North West Ambulance Service provide medical and welfare services at the event. They are located in Boulton House Car Park which is accessible from Bloom Street near Gate 4.

If you require medical or welfare assistance whilst at The Big Weekend, please let a member of the security or stewarding team.
Medical & Welfare Services

St John's Ambulance along with North West Ambulance Service provide medical and welfare services at the event. They are located in Boulton House Car Park which is accessible from Bloom Street near Gate 4.

If you require medical or welfare assistance whilst at The Big Weekend, please let a member of the security or stewarding team know and they will contact the appropriate services.

Assistance Dogs

We welcome assistance dogs to The Big Weekend event site.

If you are a visitor to the Big Weekend and encounter an assistance dog, please remember they are at work and should not be petted or distracted. 

Contact Information

Address: Manchester Pride, Manchester One, Portland Street, Manchester, M1 3LF

Telephone: 0161 831 7700

email: events@manchesterpride.com

website: festival.manchesterpride.com